Improve Organizational Structure & PerformanceA $15-million national association needed to strengthen its performance management process in order to address external pressures more effectively.
Team with CEO & Directors on Broad-Based Performance Management ProgramWorking closely with the association’s CEO and directors, The Chatfield Group developed a comprehensive program to improve performance that included a new organizational structure and new position descriptions in addition to a new competency model for all levels of the organization.
The Chatfield Group also developed integrated performance management processes for the CEO and staff, training in goal-setting and performance management for directors and staff, and a 360-feedback process with development goals for key association leaders.
Strengthen Executive DevelopmentA Fortune 500 financial institution was seeking new ways to improve its leadership capabilities.
The Chatfield Group suggested that the firm leverage its performance appraisal process as a means to enhance management development opportunities for its executive team.
Leverage 360-Feedback Process as Development Tool for Group ExecutivesPerformance appraisal for top executives included a progressive, competency-based 360-feedback process administered by The Chatfield Group as well as executive coaching.
The Chatfield Group worked with the firm’s Human Resources group to apply insights gained from the 360-feedback process to strengthen the firm’s executive development program.
Attain Aggressive Performance GoalsA global commercial finance company with more than $20 billion in assets needed help attaining aggressive performance goals.
The client sought to attain top quartile ROE for each of its five core businesses as well as A/A+ bond ratings and a 15% overall ROE.